Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Digital Products
- All Sales Are Final: Due to the nature of digital downloads, all purchases of digital products are non-refundable once the product has been accessed or downloaded.
- Product Descriptions: We provide detailed descriptions of each product to ensure customers can make informed decisions before purchasing.
- Technical Issues: If you experience a technical issue that prevents access to a digital product, please contact our support team within 7 days of purchase. We will work diligently to resolve the issue.
Coaching Calls
- Cancellation Policy:
- Coaching sessions can be rescheduled or canceled with a full refund if the request is made at least 24 hours before the scheduled session.
- Cancellations made less than 24 hours in advance are non-refundable.
- No-Shows: If you fail to attend a scheduled coaching session without prior notice, the session will be considered completed, and no refund will be provided.
- Satisfaction Guarantee: If you believe the coaching session did not meet your expectations, please contact us within 24 hours of the session to discuss your concerns. Refunds or follow-up sessions may be granted on a case-by-case basis.
How to Request Support or Refunds
If you encounter any issues or have questions about your purchase or coaching session, please contact our support team with the following information:
- Email: [support@gwoodhustles.com]
- Subject Line: Refund/Support Request
- Details: Include your order number, product name, or coaching session details, and a description of the issue.
Important Notes
- Refunds are not available for:
- User error (e.g., accidental purchases).
- Change of mind after purchase.
- Digital products successfully accessed or downloaded.
- Coaching session cancellations outside of the allowed time frame.
We are committed to delivering high-quality services and ensuring customer satisfaction. Thank you for choosing Gwood Hustles!
Contact us at support@gwoodhustles.com for questions related to refunds and returns.